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Many customers ask if we ship to their countries. We  ships worldwide, covering Europe, North America, Oceania, Asia, South America, Africa and more. We cooperate with GLS/ DPD and other international carriers and guarantee that your order reaches you safely and securely. As long as those carriers can reach your place, we can ship our products there.

Here is a list of the countries we can ship to. If your country or region is not listed below, please consult us before you place an order.

EuropeAmericasAsiaAfricaOceania

Albania

Andorra

Austria

Belarus

Belgium

Bosnia

Bulgaria

Croatia

Czech Republic

Denmark

Estonia

Faeroe Islands

Finland

France

Germany

Gibraltar

Greece

Guernsey

Hungary

Iceland

Ireland

Italy

Jersey

Latvia

Liechtenstein

Lithuania

Luxembourg

Macedonia

Malta

Moldova

Monaco

Montenegro

Netherlands

Norway

Poland

Portugal

Romania

Russia

San Marino

Serbia

Slovakia

Slovenia

Spain

Sweden

Switzerland

Turkey

Ukraine

United Kingdom

Vatican City State

Anguilla

Antigua & Barbuda

Argentina

Aruba

Bahamas

Barbados

Belize

Bermuda

Bolivia

Brazil

Canada

Cayman Islands

Chile

Colombia

Costa Rica

Cuba

Dominica

Dominican Republic

Ecuador

El Salvador

French Guiana

Guyana

Greenland

Grenada

Guadeloupe

St. Pierre & Miquelon

Guatemala

Haiti

Honduras

Jamaica

Martinique

Mexico

Montserrat

NL Antilles

Nicaragua

Panama

Paraguay

Peru

Puerto Rico

St. Barthelemy

St. Kitts & Nevis

St. Lucia

St. Martin

Suriname

Trinidad & Tobago

United States

Uruguay

Venezuela

St. Vincent & the Grenadines

 

Afghanistan

Armenia

Azerbaijan

Bahrain

Bangladesh

Bhutan

Brunei

Cambodia

China

Cocos (Keeling) Islands

Cyprus

East Timor

Georgia

Hong Kong

India

Iraq

Israel

Japan

Jordan

Kazakhstan

North Korea

South Korea

Kuwait

Kyrgyzstan

Laos

Lebanon

Macau

Maldives

Mongolia

Myanmar

Nepal

Oman

Pakistan

Philippines

Qatar

Saudi Arabia

Singapore

Sri Lanka

Syria

Taiwan

Tajikistan

Thailand

Turkmenistan

Uzbekistan

Vietnam

Yemen

 

Algeria

Angola

Benin

Botswana

Burkina Faso

Burundi

Cameroon

Canary Islands

Cape Verde

Central African

Chad

Comoros

Congo

Cote D'Ivoire

Djibouti

Eritrea

Ethiopia

Gabon

Gambia

Ghana

Guinea

Guinea Equatorial

Guinea-Bissau

Kenya

Lesotho

Liberia

Libya

Madagascar

Malawi

Mali

Mauritania

Mauritius

Mayotte

Morocco

Mozambique

Namibia

Niger

Nigeria

Reunion

Rwanda

Senegal

Seychelles

Sierra Leone

Somalia

Somaliland

South Africa

Sudan

Swaziland

Tanzania

Togo

Tunisia

Uganda

Western Sahara

Zambia

Zimbabwe

Sao Tome & Principe

 

American Samoa

Australia

Christmas Island

Cook Islands

Falkland Islands

Fiji

French Polynesia

Guam

Kiribati

Marshall Islands

Micronesia

Nauru

New Caledonia

New Zealand

Niue

Norfolk Island

Northern Mariana

Palau

Papua New Guinea

Pitcairn Islands

Samoa

Solomon Islands

St. Helena

Tokelau

Tonga

Tuvalu

Vanuatu

Wallis and Futuna

 


What if my bike has been delivered and I no longer want it ?

If you purchase a bike and change your mind you must contact us within 14 days of delivery at email, to express your intention to return your bike. Items must then be returned within 28 days of purchase.

Unwanted bikes must be returned unused, undamaged and in the original packaging. You can either mail the bike back to us yourself or we can come and collect it. Collecting a bike will cost you USD 45 for International customers (this will be deducted from your refund amount)

If you decide to return the bike yourself, please make sure you get a proof of return as we cannot be held responsible for the goods lost or damaged in transit.

No refunds can be made until the goods are received and checked by our team so there may be a slight delay in processing your return.

We understand that it is important that your new bike arrives safely, which is why we do everything we can to make sure nothing happens to your new bike.

This is what we do:

When packaging your bike, we always use twice as much bubble wrap than what is necessary, protecting your bike from any damage while in transit. We also use foam on the forks to give your bike that extra bit of protection.

Any small parts or extras are packaged in a separate box with your bike to protect it from any scrapes.

We us plastic covers to protect delicate parts of your bike. 

We seal and mark all of our boxes with fragile tape, to ensure people are aware.

All bikes are built up by mechanics and double checked to make sure they are in perfect condition. Our mechanics perform PDI (Pre-Delivery Inspection) checks on every bike before sending them out.

To get your bike in the box we have to take off the handlebars and the front wheel, but these are easy for you to put back on at home. 

Check Tracking Number

Parcel Tracking DPD: Where is my package?   Check here     

Parcel Tracking GLS: Where is my package?   Check here

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