Many customers ask if we ship to their countries. We ships worldwide, covering Europe, North America, Oceania, Asia, South America, Africa and more. We cooperate with GLS/ DPD and other international carriers and guarantee that your order reaches you safely and securely. As long as those carriers can reach your place, we can ship our products there.
Here is a list of the countries we can ship to. If your country or region is not listed below, please consult us before you place an order.
| Europe | Americas | Asia | Africa | Oceania |
Albania Andorra Austria Belarus Belgium Bosnia Bulgaria Croatia Czech Republic Denmark Estonia Faeroe Islands Finland France Germany Gibraltar Greece Guernsey Hungary Iceland Ireland Italy Jersey Latvia Liechtenstein Lithuania Luxembourg Macedonia Malta Moldova Monaco Montenegro Netherlands Norway Poland Portugal Romania Russia San Marino Serbia Slovakia Slovenia Spain Sweden Switzerland Turkey Ukraine United Kingdom Vatican City State | Anguilla Antigua & Barbuda Argentina Aruba Bahamas Barbados Belize Bermuda Bolivia Brazil Canada Cayman Islands Chile Colombia Costa Rica Cuba Dominica Dominican Republic Ecuador El Salvador French Guiana Guyana Greenland Grenada Guadeloupe St. Pierre & Miquelon Guatemala Haiti Honduras Jamaica Martinique Mexico Montserrat NL Antilles Nicaragua Panama Paraguay Peru Puerto Rico St. Barthelemy St. Kitts & Nevis St. Lucia St. Martin Suriname Trinidad & Tobago United States Uruguay Venezuela St. Vincent & the Grenadines | Afghanistan Armenia Azerbaijan Bahrain Bangladesh Bhutan Brunei Cambodia China Cocos (Keeling) Islands Cyprus East Timor Georgia Hong Kong India Iraq Israel Japan Jordan Kazakhstan North Korea South Korea Kuwait Kyrgyzstan Laos Lebanon Macau Maldives Mongolia Myanmar Nepal Oman Pakistan Philippines Qatar Saudi Arabia Singapore Sri Lanka Syria Taiwan Tajikistan Thailand Turkmenistan Uzbekistan Vietnam Yemen | Algeria Angola Benin Botswana Burkina Faso Burundi Cameroon Canary Islands Cape Verde Central African Chad Comoros Congo Cote D'Ivoire Djibouti Eritrea Ethiopia Gabon Gambia Ghana Guinea Guinea Equatorial Guinea-Bissau Kenya Lesotho Liberia Libya Madagascar Malawi Mali Mauritania Mauritius Mayotte Morocco Mozambique Namibia Niger Nigeria Reunion Rwanda Senegal Seychelles Sierra Leone Somalia Somaliland South Africa Sudan Swaziland Tanzania Togo Tunisia Uganda Western Sahara Zambia Zimbabwe Sao Tome & Principe | American Samoa Australia Christmas Island Cook Islands Falkland Islands Fiji French Polynesia Guam Kiribati Marshall Islands Micronesia Nauru New Caledonia New Zealand Niue Norfolk Island Northern Mariana Palau Papua New Guinea Pitcairn Islands Samoa Solomon Islands St. Helena Tokelau Tonga Tuvalu Vanuatu Wallis and Futuna |
What if my bike has been delivered and I no longer want it ?
If you purchase a bike and change your mind you must contact us within 14 days of delivery at email, to express your intention to return your bike. Items must then be returned within 28 days of purchase.
Unwanted bikes must be returned unused, undamaged and in the original packaging. You can either mail the bike back to us yourself or we can come and collect it. Collecting a bike will cost you USD 45 for International customers (this will be deducted from your refund amount)
If you decide to return the bike yourself, please make sure you get a proof of return as we cannot be held responsible for the goods lost or damaged in transit.
No refunds can be made until the goods are received and checked by our team so there may be a slight delay in processing your return.
We understand that it is important that your new bike arrives safely, which is why we do everything we can to make sure nothing happens to your new bike.
This is what we do:
When packaging your bike, we always use twice as much bubble wrap than what is necessary, protecting your bike from any damage while in transit. We also use foam on the forks to give your bike that extra bit of protection.
Any small parts or extras are packaged in a separate box with your bike to protect it from any scrapes.
We us plastic covers to protect delicate parts of your bike.
We seal and mark all of our boxes with fragile tape, to ensure people are aware.
All bikes are built up by mechanics and double checked to make sure they are in perfect condition. Our mechanics perform PDI (Pre-Delivery Inspection) checks on every bike before sending them out.
To get your bike in the box we have to take off the handlebars and the front wheel, but these are easy for you to put back on at home.
Check Tracking Number
Parcel Tracking DPD: Where is my package? Check here
Parcel Tracking GLS: Where is my package? Check here
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